Privacy Policy

Who we are

What this policy covers

This policy applies to personal information processed through the app, including account information, fitness and progress data you create in the app, purchase and subscription status, advertising-related data where applicable, and limited technical data needed to keep the app working.

Information we collect and store

We collect only what is needed to provide the features you use.

Account and profile information

If you sign in or create a profile, we may store:

• Email address
• Display name or nickname
• Unique user identifier (UID)
• Photo URL, such as an avatar image link you choose
• Search key, such as a lowercase version of your name for search

Fitness and app data you create

We may store data you enter or generate while using the app, such as:

• Activity level and fitness goal
• Daily step goal and weekly goal days
• Workout and activity tracking data, such as dates, routines, exercises, sets, reps, weights, duration, and notes
• Streak and progress values, including current streak, best streak, and streak freezes
• Quest-related data, such as daily quests, generated dates, rerolls, and completions
• App preferences and cosmetic selections, including themes, borders, and unlocked items
• In-app currency balances, totals, and other progression stats
• Friends feature data, if you use it, such as friend identifiers and related counters

Subscriptions and in-app purchases

If you buy subscriptions or in-app items, payment processing is handled by the platform provider, such as Google Play. We may store limited status information about purchases, such as whether you have an active subscription, entitlement status, expiry dates, tokens, product identifiers, or purchase history needed to provide the purchased features.

Technical and device information

We may also process limited technical data such as:

• Crash and diagnostics information
• Device or app instance identifiers
• Basic device, OS, and app version details
• Advertising identifiers where advertising features are used and permitted

How we use information

We use information to operate and improve the app, including to:

• Create and manage your account and profile
• Save and sync your workouts, progress, quests, streaks, and settings
• Enable social features such as friends, rankings, or shared plans
• Provide subscriptions, premium features, and cosmetic unlocks
• Keep the app secure, stable, and functioning properly
• Respond to support requests and account deletion requests
• Meet legal, compliance, and record-keeping obligations

Where and how data is processed

Your information may be processed on infrastructure and services used to operate the app, including cloud databases, authentication services, analytics services, crash reporting, and platform billing systems. These services may process data in countries outside your own jurisdiction.

How we share information

We do not sell your personal information. We may share information:

• With service providers that help us operate the app
• With platform providers for billing, subscriptions, and app distribution
• With other users only where the feature requires it, such as social rankings, names, profile details, or shared plans you choose to make visible
• Where required by law, regulation, legal process, or to protect rights and safety

Data retention

We keep information only for as long as needed for the purposes described in this policy, including to provide the app, maintain account features, comply with legal obligations, resolve disputes, and enforce agreements.

If you request account deletion, we will delete or anonymize data associated with your account unless we need to retain limited data for legal, security, fraud prevention, or record-keeping reasons.

Your rights and choices

Depending on your jurisdiction, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, contact support@novastore.co.za or use the account deletion instructions on the Delete Account page.

Permissions

The app may request device permissions that are needed for its features to work properly. The exact permissions you see depend on your platform, device, and the features you choose to use.

Security

We take reasonable technical and organizational steps to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

Nova: Fitness & Habit Tracker is not directed to children below the minimum age required by applicable law in your region. If you believe a child has provided personal information in violation of this policy, contact us so we can review and take appropriate action.

Third-party services

The app may rely on third-party services for authentication, hosting, analytics, crash reporting, purchases, subscriptions, and advertising. Those services may process data according to their own privacy notices and terms.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective or last updated date shown on this page. Continued use of the app after changes may indicate acceptance of the updated policy where allowed by law.